Frequently Asked Questions
How do No Sink Heels work?
No Sink Heels were designed to slip onto the end of your high heels or stilettos to provide a base platform, making it easier to walk on soft and uneven surfaces.
The flexible material grips the heel and the solid base provides an engineered surface area to prevent sinking. If the material on the shoe is plastic or vinyl be aware that if using a heel stopper we pre-tested lubricant is recommended. The plastic of the heel stopper can stick to the plastic shoe and using a heel stopper is not advisable.
The snugger the fit, the better the experience and the clear colour means you can pair them up with any colour heel.
Please note: No Sink Heels work with a straight heel and not a wedge-shaped heel.
How do I know what size to order?
To choose which size you need, measure the diameter of the base of the heel on your shoe and match the width with the correct heel stopper.
No Sink Heels come in four different sizes:
Small: 8mm | Medium: 10mm | Large: 13mm | XLarge: 17mm
We also have bundles with one of each size so you are covered in most situations.
How will my order be shipped and how much will it cost?
New Zealand: Anywhere in New Zealand is a standard rate of $4.50 Shipping for up to eight pairs. More than eight pairs will be calculated at checkout. All New Zealand shipping will be couriered via Post Haste.
International shipments: International shipping will be sent via NZ Courier Post, freight will be calculated at checkout based on volume and weight.
Is there a discount for buying several pairs?
Yes, we offer bundles of 4 pairs. Comprising of one pair in each size.
If you wish to place a more specific order and mix and match sizes - please email hello@nosinkheels.com.
Can I re-use my No Sink Heels?
Yes, if you have shoes that fit the No Sink Heel size that you have, then you can use them again and again. If you have all four sizes then you are covered no matter what shoes you decide to wear. Please check out our bundle packages.
If any item is faulty can I return it?
We take care to hand-pack every pair of No Sink Heels however if you believe your product is faulty when you receive it, please send a photo to us immediately at hello@nosinkheels.com and we will arrange for a replacement and a return of the original item.
Please don't hesitate to email hello@nosinkheels.com if you have any questions.