How will my order be shipped and how much will it cost?
Anywhere in New Zealand is a standard rate of $3 Shipping for up to eight pairs. More than eight pairs will be calculated at checkout. All New Zealand shipping will be couriered via Post Haste.
International shipping will be sent via NZ Courier Post, freight will be calculated at checkout based on volume and weight.
How do I know what size to order?
To choose which size you need, measure the diameter of the base of the heel on your shoe and match the width with the correct heel stopper. No Sink Heels come in four different sizes: Small: 8mm | Medium: 10mm | Large: 13mm | XLarge: 17mm
Is there a discount for buying several pairs?
If you are wanting to buy a one-off bulk lot for a private function ie: wedding / corporate function / Race day function, please look at the wholesale page. Otherwise you will see we have special prices for four pairs and eight pairs of stoppers. With an order of eight you can let us know at checkout (in the special notes section) if you want to mix the sizes and colours.
Can I re-use my No Sink Heels?
Yes, if you have shoes that fit the No Sink Heel size that you have, then you can use them again. It is a good idea to have all four sizes then you are covered no matter what shoes you decide to wear.
If any item is faulty can I return it?
We hand-pack every pair of No Sink Heels so if you believe it is faulty when you receive it please send a photo to us immediately and we will arrange for a replacement and a return of the original item.
Please don't hesitate to email firstname.lastname@example.org if you have any questions.